The Making InstinctAI
Whether AI can make well is testable. Whether it will is a values question.
Ideas and exploration on organization and leadership
Whether AI can make well is testable. Whether it will is a values question.
Ancient vibes, talent, technology, and company names
Flat organizations need people who behave with agency. Individual change precedes organizational change.
Is your team ready, willing, and able? Choose the right vehicle for the trip.
Companies that win with AI will be the ones that redesign their organization instead of optimizing it.
Two carpenters named Bill, a walnut floor, and the harsh sounds of demolition
Three back-to-back mountain hikes, nearly 80 miles, and an event built on helping each other rather than beating each other.
What a family jigsaw puzzle taught me about sorting and testing complex problems.
Why organizations don't act on what they know, the root is deeper than you think.
Kill the performance review, keep the conversation: two dialogues, four questions, and why pay is a separate talk.
How do you know if what you're doing is working? The nuances of measurement, assessment, and evaluation in HR.
AI may finally break the habit of studying for the grade instead of learning. It starts with parents.
HR as the maintenance department for human machines, and the three things people need to be at their best.
Courage and creativity, audacity and humility: a Monday musing on the contradictions leaders hold.
Excellence is a tiny rebellion against adversity.
For David Crosby, a maker who would not give in to fear.
Marshall McLuhan's line applies to organizations: everyday experience speaks louder than stated values.
We can't outperform our biology. Six small things to design into the workday.
Processes are like wallets: small spaces that should hold only what you need. Most talent processes are stuffed with old assumptions.
Most people are fine with it, but under certain conditions it inflames the whole organization.
Fun is one ingredient, not the key. Play is more about attitude than perks.
A science-fair project, boats, recipes, and a hand-towel dispenser
Reflection builds insight, imagination stretches growth, but presence is what connects you to the moment.
The most useful piece of advice I ever got was about the length of a hockey stick. It's all about position.
Dead fish, precious metals make stable measures, and a scientific equation
The heroic leader is a twentieth-century image. Reciprocity, built on trust, is the next generation leadership model.
Make the time, match your method to the person, compassion and high expectations are not mutually exclusive.
The 1% challenge for investors: put your money where your mouth is
Drucker said the purpose of business is to create a customer.
A culture is not a values statement or a manifesto. It has to be defined in response to a business problem, then built and managed to spec.
Love is built on respect, trust, and reciprocity, not trickery, annoyance, or contracts.
The irrefutable lesson of open systems.
Busy is not progress. A playful heart keeps you going through the routine.
Customers are not transactions to optimize. They are people with a problem to solve or a desire to fulfill.
Let's move on from the machine words: horsepower, engines, weakest links.
Written as GM went through bankruptcy in 2009: the enemy of a sustainable organization is homogeneity, and GM was its poster child.
What if big organizations worked like ecosystems, with different species of organization inside them, each adapted to its own conditions?
Feedback is a machine word. Successful people do something more human.
Barb Biden · A conversation about the human side of work and organizations.
Melanie Naranjo · Ethena · From carpentry to HR, change management, and Future Shock: why people are still people in the age of AI.
Diversio · Discussing the impact of AI, inclusion, and change leadership.
Cara Brennan Allamano · With Parneet Pal and Cara Brennan Allamano: are humans part of nature, or caretakers of it?
JP Elliott · Bringing human-centered design to HR and talent.
Daniel Huerta · Why human-centered organizations are more creative.
Chris Rainey · Five essential ingredients of a human-centered organization, Scratch OD, Winning Organization.
Keith Loria · John Foster is TrueCar's people person: moving a strong culture to a distributed workforce with compassion, clear messaging, and practical support.
Caneel Joyce · Leaders are made, not born: empowerment and constraints.
Shane Metcalf · 15Five · In which I wrongly predict it will take another five years for distributed work to go mainstream.
John Anderson · Cover story: taking on the Monster, the Wall, and the Zip at Pecos River Learning Center